We’ve updated the appearance of our support page and transitioned page branding from Nexgate to “Proofpoint Social Media Protection”.

Don’t worry - the content on this page and the support team behind it remain the same!

Also note that our Web presence has been transitioned to the Proofpoint domain – check it out at https://www.proofpoint.com/us/product-family/social-media-protection .

Proofpoint Social Media Protection

Welcome to the Proofpoint Social Media Protection (formerly Nexgate) support page

On this page you can access Knowledge Base articles (Getting Started docs, etc.), read the latest product announcements, get answers from our team or community, and share feature suggestions with us.

  • You can submit a support request by clicking Submit a Request above.

  • You can also call us at +1 201-616-SCAN (7226) or toll free at +1 855-782-GATE (4283). Just leave a message describing your problem and we will get back to you!

  • Note: You must be an existing customer AND log in to your account to view the content on this page. If you do not have an account, you can submit a request or question by clicking Submit a Request above.

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